If you experienced any problems during your trip and need to file a claim, you can do it here on our website or by calling our toll free number 877-219-8169. We are your insurance agent, so we will forward your claim directly to the insurance company for processing. The insurance companies, who’s products we sell, process their own claims. They are in complete control of the administration and decisions on their claims, but we can often help you document the claim better or understand the coverage provisions.
We don’t have access to your claim information to maintain your privacy, but with your permission, we can assist you in the event of problems with a filed claim. Many times it is a simple matter of better documentation to get the claim processed.
If you have any problems or questions about your claim, send us an email to support@tripinsurance.com and we can speak with the insurance company’s claims department on your behalf.
Most customers prefer the convenience of filing the claim form online. If you’d prefer to call us and file the claim over the phone, please call toll free: 877-219-8169. If you’re outside the USA or Canada, and need travel assistance or help with a claim, call: 603-328-1908.
Claims for individuals and family members living in the same household may be reported online together. Family members living in different households, unrelated individuals or traveling companions must report their claims separately.
In order to report your claim(s) online, you’ll need the following information:
You can review the status of your claim and claims of family members living in the same household.
To review the status you’ll need the following information:
